Orders are accepted every day, the goods are shipped by the shipping method of your choice on the same or next business day. After shipment, the shipment will reach you within 1-4 business days (in Lithuania), depending on which shipping method you choose.

Registration

You do not need to register in the store to browse or buy, but we recommend that you register if you plan to buy more than once. You will save time, as you will not have to enter your data every time,

Click here to register. It only takes a few minutes. If you have any questions or problems regarding registration, please email shop@respectgr.com

Data protection

The data provided during registration is completely secure. The registration data is confidential, not disclosed to third parties, not disclosed and not used for commercial purposes.

Payment

You can pay for goods in several ways:

 1. Payment using Paysera banking system, automatic referral.

This system is a secure way to pay for goods quickly and conveniently. Using it, you will not have to form an order yourself - the integrated system will do it for you. At the end of the order, you will be directed to the Paysera system, where you will be able to choose the payment method acceptable to you. Enter your e-mail in the form provided and all you need to do is select the bank whose electronic services you use by clicking on the bank's logo and you will be redirected to your bank's website, where you will see your account and confirm it. We will find out about your payment shortly after the payment is completed. You can pay through Paysera if you are a customer of one of the following banks: AB Swedbank bankas; Luminor; AB SEB bankas; AB Citadele bankas; AB Šiaulių bankas.

You can also pay with any payment card: VISA, Visa Electron, MasterCard or Maestro;

2. Payment by independent bank transfer to the following banks:

- AB Šiaulių bankas

You will need to make a payment in the usual way, within 48 hours, to the accounts specified by us, using your e-banking or by visiting a bank branch. If you placed the order on a non-working day, please make the payment by the end of the next working day.

If we do not receive a payment order within the specified period, we will cancel the order by notifying you by e-mail. You will receive our details for self-payment of the order together with your order confirmation.

Important! When making an independent transfer, it is necessary to indicate the order number in the payment destination field, which you will receive by e-mail immediately after placing the order. If you do not receive an order confirmation email within 15 minutes of placing your order, check your Spam or Junk directories in your inbox.

3. Collection and payment of goods in Vilnius

Vilnius residents or guests can pick up the goods and pay at our office. All you have to do is contact us by phone +37052430888 or e-mail. email shop@respectgr.com and arrange a suitable time.

Shopping Cart 

In order to buy in the "Respekto Grupė" e-shop, it is necessary to create a shopping cart, which is formed by selecting the link below the product you want to buy. Selecting this link will automatically move the buyer to the shopping cart.

To continue shopping and add more items to the cart, it is necessary to click the "Continue shopping" link. When the shopping cart is finalized, click "Continue order". All that remains is to complete the order and then you will receive an automatic email from our system that the order has been accepted. Sometimes our order letter does not go to the inbox, but to "Spam". If you do not receive an order confirmation email within 15 minutes of placing your order, check your Spam or Junk directories in your inbox. 

If there is no "Add to cart" link next to the product, it means that the product is not in stock at the moment, but you can order info@respectgr.com and we will inform you immediately as soon as we receive it.

Product photos 

The photos provided with the description of the goods may differ from the actual packaging of the goods, but we always guarantee the highest quality of the goods. 

Delivery

The delivery information section automatically records your address provided during registration as the delivery address. You can specify another delivery address, work address, or the address of the person to whom you want to deliver the goods as a gift. If you have additional comments related to the delivery, please include them in the "Delivery Information" field in the "Comments" section.

Delivery methods and prices 

You can find out about the delivery methods by clicking here. 

Invoice

If you wish to receive an invoice when purchasing goods, it is necessary to enter the details of your company in the "Delivery information" section. An invoice will be sent to the email address you provided. by mail or delivered with the goods (if you wish to receive an invoice with the goods, please inform us by e-mail).

Returning the goods 

1. The goods may be returned no later than within 14 (fourteen) working days from the day of their receipt;

2. When returning the goods without good reason, the appearance of the goods and their packaging must be suitable for resale: there must be no additional inscriptions and transport marks on the packaging, the accessories must be complete, the goods must be fully packed according to the manufacturer's requirements;

3. When quality goods are returned, they must be packed in the manufacturer's packaging; 

4. When returning low-quality goods, delivery and shipping costs are paid by UAB "Respekto Grupė" e-shop;

5. The goods must be returned to the address indicated on the parcel. The following must be clearly marked on the packaging: Repekto Groupė Return.